RED helmet earphones - disappointed in connection

Ok so I purchased these to replace my ones that are 3 years old but the internal wires somehow got all messed up and the sound goes in and out... the sound is fine, you get what you pay for here. But the biggest disappointment is the cord connection to the actual headphone. It comes loose when you are snowboarding. I cannot believe that they have made this downgrade since the prior years headphone connection had a locking turn so they won't come loose when you're doing those tree runs! So sad that RED made a new thing that is a downgrade from their older models.

Great sound, but....

Within a hour of using them the audio began to cut in and out.

mine cut out too

Only difference with mine is it only took about ten minutes for the sound to cut out. Every time my coat touched the wire it sounded like a cd skipping.

When it works....

I am on my THIRD Red Audio helmet. All of them the music has cut in/out of. Love the helmets fit function...and when the music does work it sounds great. Wish Burton could figure out how to fix this problem. On the up side, Burtons return policy and standing behind their product is THE BEST. Their Staff is as great as their products, with the exception of the Audio problem

Great

I have never had a problem with any Burton product ever